Welcome to Rise Free FAQ’s
HOW CAN I CONTACT SUPPORT?
Support phone numbers:
WHERE CAN I FIND MY MERCHANT NUMBER OR OTHER REQUIRED INFORMATION TO START USING RISE FREE?
Your Rise Free package will include a welcome letter with all of the important information needed to get you up and running. Of course, if you have any issues, please contact the Aurora support team.
WHY DO I HAVE A STICKER AND TABLE TENT?
All cash discount programs require the merchant to clearly display a notification of the service charge added to all sales. Included in the Rise Free package is a sticker and table tent to be displayed near or at the point-of-sale or at an entryway.
How do I process a sale?
How do I process a return?
How do I process a return manually?
How do I run settlement?
How do I reprint a receipt?
Have unanswered questions?
Complete the form below or call us at 833-287-6722