Welcome to Rise Free FAQ’s

HOW CAN I CONTACT SUPPORT?

Support phone numbers:

Toll-Free: 833-AURORA2

Direct: 602-600-6444

Business Funding

WHERE CAN I FIND MY MERCHANT NUMBER OR OTHER REQUIRED INFORMATION TO START USING RISE FREE?

Your Rise Free package will include a welcome letter with all of the important information needed to get you up and running. Of course, if you have any issues, please contact the Aurora support team.

WHY DO I HAVE A STICKER AND TABLE TENT?

All cash discount programs require the merchant to clearly display a notification of the service charge added to all sales. Included in the Rise Free package is a sticker and table tent to be displayed near or at the point-of-sale or at an entryway.

How do I process a sale?

How do I process a return?

How do I process a return manually?

How do I run settlement?

How do I reprint a receipt?

Have unanswered questions?

Complete the form below or call us at 833-287-6722


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