Payment processing built for cremation providers
Create a caring customer experience with Aurora’s cremation services payment processing tools. From arranging meetings to memorial services, Aurora helps you spend less time on billing and more time supporting families when they need you most.
Why Aurora stands out for cremation services providers
Between coordinating direct cremations, handling pre-need arrangements, and managing memorial service payments, our death care payment processing adapts to your workflow. We make it easy for families to pay how and when it works for them.
- Pre-Need Payments
- Split Family Payments
- Zero Cost Processing
- L2/L3 Processing
- ACH Payments
Pre-need payments
Give families the peace of mind that comes with having everything handled ahead of time, and yourself peace of mind for future cash flow, with pre-need payments. Set up pre-arranged plans with custom payment schedules with our cremation services payment processing.
Split family invoicing
When multiple people want to contribute, our system makes it simple to split costs between siblings, extended family, or friends. With split invoicing, everyone can pay separately without complicating your bookkeeping.
Protect your margins with zero-cost credit card processing for funeral homes
Eliminate payment processing fees with our zero-cost payment processing option. We help you offset credit card costs so you can maintain your margins without passing extra charges to grieving families.
B2B payment solutions
When you’re working with funeral homes or hospitals, our Level 2 and Level 3 processing helps you qualify for lower interchange rates automatically. That means more savings on B2B payments without more work.
ACH Payments
Reduce processing costs for yourself and offer more ways to pay with ACH payments. Businesses in death care and cremation services report saving up to $20K annually by offering ACH, improving their bottom line and the customer experience.
Death care payment support that understands your business
Payment questions shouldn’t have to wait until tomorrow. Our U.S.-based team knows the cremation services industry and can help you resolve issues quickly, whether you’re dealing with a pre-need account or a same-day service.
Payment technology for death + cremation software platforms
With our APIs, it’s easy to integrate Aurora’s payment capabilities directly into your software – case management systems, pre-need platforms, and even arrangement software. Whether they’re processing direct cremation payments, managing installment plans, or handling memorial service fees, our white-label approach makes payments feel like a natural part of your platform.
Supporting families starts with reliable payment processing options
“Our clients appreciate the ability to choose how they pay and really like seeing how much they save with ACH. We saved over $20,000 last year alone, which helped us avoid raising our rates. It’s a win-win. And we save time, too, because there’s less back-and-forth.”
-Marcie Schultz, Administrator,
The Autopsy Doctor
Cremation Payment Processing FAQs
Q: Can multiple family members contribute to service costs?
A: Yes. Our funeral home payment solutions make it easy for siblings, extended family, or friends to each pay their share. You can split payments however works best for the family, and everything stays organized in one account.
Q: How do you handle pre-need payment plans for cremation services?
A: You can create whatever schedule works best for the family, whether that’s monthly, quarterly, or another timeline. The system processes payments automatically on those dates. If someone needs to adjust their plan later, you can modify amounts or pause billing.
Q: How does zero-cost processing work for cremation services?
A: The system offers customers a small discount for paying with cash or bank transfer, while card payments include a service fee. You’re not losing money on processing costs, and families still get to choose their preferred payment method. It’s completely compliant and transparent.
Q: What’s the benefit of Level 2/3 processing for B2B transactions?
A: When funeral homes or hospitals pay you with business or corporate cards, Level 2 and Level 3 processing captures extra transaction details that qualify you for lower interchange rates. You can save anywhere from 0.5% to 1% per transaction, and our system handles it automatically when it detects a business card.
Q: Can funeral homes and hospitals pay us directly through your system?
A: Absolutely. Whether you’re receiving payment from a funeral home for cremation services or a hospital for direct cremation arrangements, they can pay by card, ACH, or even set up recurring billing if needed.
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Explore a better approach to cremation services payment processing
Aurora helps cremation providers handle payments efficiently while maintaining the compassionate service families expect during sensitive moments.